This page provides an overview of all fields available on contact detail pages.
Property cards
Field name |
Person |
Group |
Organization |
remarks |
Person full name |
yes |
- |
- |
- |
Group name |
yes |
yes |
- |
- |
Organization name |
yes |
yes |
yes |
- |
Relation number |
yes |
yes |
yes |
- |
Active |
yes |
yes |
yes |
- |
Primary phone |
yes |
yes |
yes |
- |
Mobile phone |
yes |
- |
- |
- |
Email |
yes |
- |
yes |
- |
Physical address |
yes |
yes |
yes |
Only the visiting address is displayed. |
Alert |
yes |
yes |
yes |
- |
Notes |
yes |
yes |
yes |
- |
Time line cards
Ticket rows
Field name |
remarks |
Date created |
The date is used to group rows. Therefore the date is displayed outside the cards. The time is displayed within the individual cards. |
Ticket type |
- |
Queue |
- |
Assignee |
If applicable |
Subject |
- |
Status |
- |
Activity rows
Field name |
remarks |
Start date |
Scheduled start date. The date is used to group rows. Therefore the date is displayed outside the cards. The time is displayed within the individual cards. |
Activity type |
- |
Type |
- |
Owner |
This can be either a queue or a user |
Subject |
- |
Status |
- |
Duration |
Scheduled duration. |
Unplanned data grid
Field name |
remarks |
Activity type |
- |
Number |
- |
Status |
- |
Summary |
- |
Owner |
- |
Type |
- |
Attachment data grid
Field name |
remarks |
File name |
- |
Size |
- |
Type |
- |
Summary |
- |
Added by |
- |
Date modified |
- |
Modified by |
- |
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